Candy96 Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Candy96 Casino. They apply to your use of the website, your player account, deposits, withdrawals, casino games, promotions and any other service made available through the platform. If you do not agree with these terms, you should not use the website or open an account.

The operator may update these terms when necessary, including to reflect changes to the website, available services, technology, business practices or applicable law. The latest version published on the website will apply from the date stated in the update or, where no date is stated, from publication. You should review this page regularly. Continued use of Candy96 Casino after an update means that you accept the revised terms.

Additional conditions may apply to specific games, payment methods, competitions or promotional offers. Those conditions will be displayed with the relevant service and form part of these terms. If a specific condition conflicts with a general provision, the specific condition will apply to the relevant service to the extent of the conflict.

• You must use the website only for lawful purposes.
• You must provide accurate, current and complete information when requested.
• You must read and follow the rules displayed for each game or offer.
• You are responsible for checking that online gambling is permitted where you are located.
• You must not use the website if you are not legally entitled to do so.

2. Eligibility and player accounts

Candy96 Casino is intended for adults who are legally permitted to participate in online gambling. You must meet the minimum legal age that applies to you and satisfy any other eligibility requirements under applicable law. The operator may ask for evidence of age, identity, residence or source of funds before allowing account activity to continue.

You may generally hold only one player account unless the operator has approved an additional account in advance. Opening or using multiple accounts, providing misleading information, using another person's account or allowing another person to use your account may result in account restrictions, suspension or closure. Any action taken will be subject to applicable law and the circumstances of the matter.

You are responsible for keeping your login details confidential and for all activity carried out through your account. You should choose a strong password, avoid sharing access details and notify the operator promptly if you suspect that your account has been accessed without permission. The operator may require you to reset your password or complete additional security checks.

Account information must remain accurate. You should update information if your personal details, payment information or circumstances change. Verification checks may be completed when an account is opened, when transactions are requested, when unusual activity is detected or at other appropriate times. Failure to complete a reasonable verification request may prevent access to some or all services.

The operator may suspend, limit or close an account where there is a suspected breach of these terms, suspected fraud, concerns about security, unsuccessful verification, unlawful activity, technical misuse or a requirement under applicable law. Where permitted, you may be informed of the reason. Any remaining balance will be handled in accordance with applicable law and the outcome of relevant checks.

3. Deposits, withdrawals and transactions

You should only deposit funds using a payment method that is registered in your name or that you are otherwise authorised to use. Payment methods may be subject to their own terms, processing rules, verification requirements and availability restrictions. Candy96 Casino does not guarantee that every payment method will be available to every player at all times.

You are responsible for checking transaction details before confirming a deposit or withdrawal. Deposits should be made for the purpose of using the available services and not for unlawful activity. The operator may refuse, reverse, delay or review a transaction where this is necessary for security, compliance, technical or legal reasons.

Withdrawal requests may require account verification and may be returned through an appropriate payment method. The name and details associated with a withdrawal should correspond with the verified account information, unless another arrangement is permitted. Processing may depend on the selected payment provider, required checks, technical circumstances and applicable legal requirements.

You should not attempt to charge back, cancel or dispute a genuine transaction without first raising the matter through the available support process. Unauthorised chargebacks, payment abuse or attempts to obtain funds improperly may lead to account restrictions and recovery action, subject to applicable law.

You are responsible for any taxes, charges or reporting obligations that may apply to you in connection with your use of the website. The operator may retain or disclose information where required to comply with legal, financial crime, payment or regulatory obligations.

4. Games, promotions and fair use

Games are provided for entertainment and may involve financial risk. Outcomes are determined by the relevant game rules and, where applicable, randomised systems. You accept that a game result cannot be changed merely because you disagree with the outcome. If a clear technical error affects a game, the operator may take reasonable steps to correct the error and restore the position that would have applied without it, subject to applicable law.

Before joining a promotion, you should read the promotional terms in full. These may explain eligibility, qualifying activity, expiry, wagering or play-through requirements, restrictions, maximum values and the circumstances in which an offer may be removed. Promotional terms apply in addition to these Terms & Conditions. Unless expressly stated otherwise, an offer cannot be transferred, exchanged for cash or used in a way that conflicts with its specific conditions.

The operator may correct an obvious error in a promotion, withdraw an offer where there is a legitimate reason, or restrict access where an offer appears to have been misused. Any decision will be made consistently with the published conditions and applicable law. You should not participate in an offer if you do not understand how it works.

Prohibited activity

You must not use Candy96 Casino to cheat, manipulate a game, exploit a software fault, interfere with the website, introduce malicious code, use automated tools without permission, conceal your identity or assist another person in bypassing account or promotional controls. You must also not use funds obtained through unlawful activity or engage in conduct that could damage the platform, its users or its service providers.

• Do not attempt to gain an unfair advantage through collusion or technical exploitation.
• Do not reverse engineer, copy, reproduce or commercially exploit website content without permission.
• Do not use another person's payment method or account without proper authorisation.
• Do not use the platform to transmit harmful, unlawful, abusive or misleading material.
• Do not interfere with security features, traffic, servers or the normal operation of the website.

5. Responsible gaming, privacy and legal information

Responsible gaming

Gambling should be treated as entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, set personal limits and take regular breaks. Never chase losses, borrow money to gamble or continue playing when gambling is affecting your wellbeing, relationships, work or finances.

Tools and account controls may be available to help you manage your play, such as deposit limits, time reminders, activity information, temporary breaks or self-exclusion. Availability and operation may depend on the service and applicable requirements. If you believe gambling is becoming difficult to control, stop playing and seek independent support from an appropriate Australian gambling support service or qualified professional.

Privacy and communications

Personal information is handled in accordance with the applicable Privacy Policy. Information may be collected and used to provide services, verify identity and age, process transactions, protect accounts, prevent fraud, meet legal obligations and improve the platform. You should read the Privacy Policy to understand how information is managed and what rights may be available to you.

By creating an account or using the website, you may receive service-related communications, including security notices, account information and changes to these terms. Marketing communications, where used and permitted, may be managed through the available preferences or instructions included in the communication.

Website availability and liability

The operator aims to keep the website available and accurate but does not guarantee uninterrupted access, error-free operation or that every service will always be available. Maintenance, upgrades, outages, payment provider issues, internet problems and events outside reasonable control may affect the service.

To the extent permitted by law, the operator is not responsible for loss caused by your failure to protect account details, use of an unauthorised payment method, interruption beyond reasonable control, misuse of the website or reliance on information that is incomplete or outdated. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded under Australian law.

Governing rules and questions

These terms are intended to operate together with applicable Australian laws and any other mandatory rules that apply to you or the services. If part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. If you have a question, complaint or concern about your account or these terms, use the support options made available on the Candy96 Casino website.