Welcome Bonus
100% up to $2,000 + 200 Free Spins

Extra 10% match for BTC, ETH or USDT deposits

Wagering
35× bonus amount
Min Deposit
$20 AUD or crypto equivalent
Win Limit
None
Eligible Games
Slots only

Contact Candy96 Casino

If you need help with Candy96 Casino, email support@candy96-casino.click. Our support team can review your question and provide guidance about your account, payments or use of the website.

Candy96 Casino operates under a Curaçao Gaming Authority licence (OGL/2024/431/0231) and an Anjouan licence, with SSL encryption and two-factor authentication in place to protect player accounts and transactions.

  1. OperatorBridge Technologies B.V.
  2. Established2024
  3. Game Providers102 providers
  4. Payment Methods18 options including PayID, crypto & major cards

How to get in touch

For assistance, send your message to support@candy96-casino.click. Please use the email address linked to your account where possible, so your request can be assessed more efficiently. Messages are usually answered within 24 hours, although response times may vary depending on the question and the information required.

To help us understand and resolve your request faster, include the following details:

  • Your account email address or username
  • A short, clear description of the issue or question
  • Relevant dates, transaction details or error messages, where applicable
  • Screenshots if they help show the problem
  • Any previous support reference or related information

What you can ask about

You can contact Candy96 Casino support about general account assistance, or any question affecting your access and use of the service. Common reasons to write include:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and other payment queries
  • Bonus terms, eligibility and promotional questions
  • Technical problems, website errors or loading issues
  • Responsible gambling requests, including help with available account controls

Please avoid sending unnecessary sensitive information. If your issue involves an account or payment, provide enough detail for support to identify the matter without including passwords or full payment details.